Carrières chez evolutionID

YOUR TASKS
In this role, you will work in three diverse areas: You will manage a long-term customer project, support the technical support of our evolutionID solutions, and contribute to the implementation of smaller software projects. This will provide you with a varied mix of system administration, support, and project work.

Long-term consulting project with a major client

• Manage the access control and time tracking system: You administer the system, manage permissions, and perform regular data maintenance.
• Coordinate operations and disruptions: You oversee updates and upgrades, organize troubleshooting, and coordinate with specialist departments and technical service providers.
• Managing ID cards and ID systems: You will be responsible for the on-site ID system, maintaining ID card printers and supporting the introduction of new production solutions.

Technical support for evolutionID solutions

• Processing support tickets: You analyze technical requests, resolve support cases and assist our customers with software, SaaS and minor hardware issues.
• Supporting evolutionID modules in operation: You will manage ID card, image and RFID components, perform system maintenance and ensure the stable operation of our solutions.

Project implementation & planning

• Implement smaller software projects: You install, configure and test our applications – with quick, visible successes.
• Supporting project planning and further development: You will work on technical specifications, documentation and process analyses, and gradually grow into larger projects.

YOUR PROFILE

• Relevant professional experience: You have a technical or IT-related education or comparable experience – your practical experience in IT support or a technical environment is crucial.
• Technical understanding: You have basic IT knowledge and are proficient in using software tools. Knowledge of access control or time tracking systems is a plus, but not required.
• Problem-solving skills: You analyze technical inquiries quickly and pragmatically and find solutions independently – even in new or unclear situations.
• Independent working style: You work responsibly, hands-on, are willing to learn and feel comfortable in a dynamic, low-bureaucracy environment.
• Strong communication skills: You present yourself professionally and communicate confidently – you speak German or English fluently , and the other language at a solid level.
• Teamwork and interfacing skills: You enjoy working with different internal teams and customers and are comfortable in a role that combines support, technology, and project work.
• High local presence & mobility: You are prepared to do the majority of your work in our new office at Leonrodplatz in Munich and ideally have a Class B driving licence for occasional customer appointments.

BENEFITS

• A varied workday: Different tasks ranging from system administration, support, project work and occasional customer visits – no two days are the same.
• Individual development opportunities: You can develop professionally and personally, contribute your own ideas and actively participate – your suggestions will be heard and implemented.
• Family-like & international team: You can expect a diverse, open team with short communication channels, genuine cohesion and the opportunity to quickly take on responsibility.
• Modern office in a prime location: A newly occupied, modernly equipped office at Leonrodplatz in Munich – central, well connected and ideal for direct coordination.
• Short decision-making processes: You work in a small company with direct access to the decision-makers and can really make a difference.
• Secure market & exciting technology field: You work in a growing industry around identity, access and authorization management – with high future security.
• Customer contact & practical experience: Through regular exchange with users and customer teams, you gain deep insights into real-world application scenarios and can directly contribute to the development of technical solutions.

Interest?
Then apply now – no cover letter required, it’s completely straightforward. A CV (in German or English) is all you need.